How to contact SoaringEd Support

In the event of an important request or urgent issue, you can lodge a support ticket with SoaringEd's Customer Success team. This will directly go to our 24/7 Support engineers.

URL: https://support.soaringed.com/portal/en/newticket.

A Support representative will respond within your agreed SLA.

Default is 24 hours, during Australian business days, 9am to 5pm AEST.

How to Obtain a SoaringEd Service Desk Login & Password?

A Service Desk account enables you to lodge tickets, see their progress, and receive email updates.

Your account will be automatically created after your first contact.